Smartphones Are A Defining Feature Of The Modern Workplace, But For Better or For Worse?

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Smartphones Are A Defining Feature Of The Modern Workplace, But For Better or For Worse?

2019-10-23T14:09:38+00:00 October 23rd, 2019|All, HR News, Recruitment|

Work phones are a defining feature of the modern business world. Whether you see them as an employee perk or a mental health hazard, there is no getting away from the fact they are in every business and every employee will have at least one smart phone.

Turn back a few years and mobile phones were used for texting, phoning friends in an emergency or playing Snake. However, phones are now as important as our car keys and wallets or purses, if not more so.

Mobile technology has rapidly evolved over the years. No longer are phones an accessory, they are the centre of our very own universes where we can call, text and email, scroll through social media, share photos, take photos and so much more.

However a recent study by Deloitte found that 66% of their workers use smart phones everyday for work purposes. If you are looking to maximise performance and productivity is the popular use of mobile phone at work for better or worse?

Whether you are a small business looking to improve mobility or a multinational corporation rolling out a companywide benefit initiative of mobile phones for work, you need to look at if this can make a positive impact on maximising communication, productivity and performance. Technology is key when it comes to building a flexible workforce, and this is where smart phones for work can come in. This allows employees to access work emails and documents safely and securely.

However we live in a world where confidential and private information is constantly under the threat of attack from hackers, scammers and spammers. It is essential that every possible entry point into the digital infrastructure of your business is secure and protected.

One of the main benefits of issuing employees with their own work phones is that everyone will be using the same hardware and software to access protected documents. Work phones also enable employers to strengthen the data security with employment contracts and policies that cover the data ownership and user responsibility of the phones.

It is important that you are aware of employees becoming over-connected and never having time off, even when they are away from the office or on holiday. Being constantly ‘at work’ through the mobile phone means that you run the risk of mental health issues for employees who feel overworked  and overwhelmed.

The research from Deloitte showed that 34% of their employees looked at their smart phones within 5 minutes of waking up and 55% within quarter of an hour of waking up. The research also showed that 79% of employees checked their smart phones before they went to bed at night. The risk is people are no longer working their normal office hours. They are really ‘working’ from the moment they wake up to the moment they go to bed.

It is important that you get your company policy on work phones right. It is essential that you protect your employees against the overuse of smartphones. This can be done with line managers and supervisors leading by example. Make sure those non-urgent emails are sent later in the day, during office hours, as opposed to midnight or 5am.

Properly managed work smartphones are much more than a nice company perk and they can support smoother running of the business, wherever your employees are. You just need to make sure you have the right policies in place to protect your business and your employees.

If you’d like support to implement a company policy for mobile phones and/or their usage contact Aspire Cambridge on 01223 855440 today!